Terms & Conditions

Last updated: 15 August 2025

1. Acceptance

By using Ozcitizenshiptest.com.au (the “Service”), you agree to these Terms.

2. Accounts

You’re responsible for your account and password security. We may suspend accounts for misuse.

3. Licence & Content

Personal, non-transferable licence for your own study. Do not copy, resell, scrape, or redistribute content.

4. Premium & Payments

Premium access is available after payment via Stripe. Pricing shown at checkout. Access scope/duration shown there.

5. Refunds & Guarantees

Refunds: We offer a no-questions-asked full refund within [7] days of purchase. To request a refund, emailsupport@ozcitizenshiptest.com.au from your account email with your order details. Refunds are returned to the original payment method; banks may take 5–10 business days to process. We may decline requests in cases of suspected abuse (e.g., repeated refunds), and this policy does not limit your rights under the Australian Consumer Law.

6. No Affiliation

We are not affiliated with the Australian Government or the official citizenship test. Our practice questions are derived from the official Australian Citizenship: Our Common Bond study guide and crafted with care to the best of our knowledge. You should cross-check with the official study guide to ensure accuracy. The Service is for study support only and does not guarantee results.

7. Prohibited Use

  • Unlawful activity, harassment, or security breaches;
  • Scraping, automated bulk access, or reverse engineering;
  • Sharing paid content or credentials.

8. Intellectual Property

Content and materials are owned by Kaimul Alam trading as Ozcitizenshiptest.com.au (ABN 91 824 339 156) or used under licence.

9. Disclaimer & Australian Consumer Law

Service provided “as is.” To the extent permitted by law, warranties are excluded and liability is limited to the amount paid in the last 12 months. Nothing limits rights under the Australian Consumer Law.

10. Termination

We may suspend or terminate access for breaches. You may stop using the Service at any time.

11. Changes

We may update these Terms; continued use after changes means you accept the updated Terms.

12. Governing Law & Contact

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.
Contact: Kaimul Alam · ABN 91 824 339 156· support@ozcitizenshiptest.com.au